SRE Software Engineer III

Build technology that powers critical business outcomes at JPMorganChase. Join a collaborative engineering team where you can grow your skills, strengthen reliability at scale, and help deliver resilient customer experiences.

As an SRE Software Engineer III at JPMorganChase within Corporate Technology, you will build and operate resilient software solutions that improve availability, scalability, and customer experience. You will collaborate across engineering and stakeholder groups to design automated delivery approaches, apply site reliability principles, and resolve complex issues before they impact users.

• Design and implement automated continuous integration and continuous delivery

• Formal training or certification on software engineering concepts and 3+

• Experience designing reliability improvements using error budgets, capacity

planning, and resilience patterns (e.g., rate limiting, backpressure, graceful degradation)

• Experience improving release safety with progressive delivery practices

• Develop, test, and deliver software solutions that strengthen availability,

reliability, scalability, and operational readiness of applications and services

• Partner with engineers, technical experts, and key stakeholders to

troubleshoot and resolve complex, multi-system problems to restore service and prevent recurrence

• Define and use service level indicators and service level objectives to

proactively identify risk, prioritize reliability improvements, and reduce customer impact

• Advance observability practices by improving telemetry, dashboards, and

• Improve operational excellence through runbooks, automation, and continuous

• Leverages enterprise-authorized AI coding assist tools within the work

environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.

• Applies knowledge of tools within the Software Development Life Cycle

toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

• Proficiency in site reliability culture and principles, including applying

• Proficiency in at least one programming language such as Python, Java/Spring

• Experience building observability solutions, including telemetry collection

and service level objective-based alerting using tools such as Grafana, Dynatrace, Prometheus, Datadog, or Splunk

• Experience with continuous integration and continuous delivery tools such as

• Familiarity with containers and orchestration technologies such as Docker,

• Working knowledge of diagnosing and troubleshooting common networking

• Ability to proactively remove blockers, learn new technologies, and apply new

• Working knowledge of using enterprise-authorized AI-assisted software

development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.

• Understanding of responsible AI use in engineering workflows, including data

sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.

• Experience implementing automated quality gates (unit, integration,

• Exposure to incident management practices, post-incident reviews, and

• Familiarity with infrastructure-as-code and standardized environment

provisioning to improve consistency and auditability

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.