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Freelance Principal UX Researcher

Red Badger, London

Posted pay

Pay not posted

Location: London
Work type: Not given
Level: Principal
Skills in the job text: A/B testing
Posted: Sep 25, 2026
Last check: 6 h ago
Job type: Design

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Red Badger

About Red Badger: funding, hiring and pay

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The role

Start date: Mid-October
Involves UX research coaching, establishing and embedding research practices, and research to empower multiple product teams

Immediate interviews

Initial contract duration: 4 months (possibility for perm)

£ day rate (outside IR35)

2 days per week in-office (Canary Wharf)

As a Freelance Principal UX Researcher, you own research across a multi-team client programme. You run strategic discovery that shapes what gets built, set research standards, and make sure customer insight drives prioritisation.

Our clients often have fragmented, siloed research that restarts with every study. You turn it into a working discipline. This is a working leadership role: part hands-on researcher, part standard-setter, part connector.

What you will do

Leading strategic discovery into what to build first, next and in the vision
Setting research methods and standards across the programme
Building research operations so insight is reusable
Turning insight into roadmap decisions
Growing and managing researchers

What you need

It’d be great if you can
Lead strategic discovery across multiple product teams
Master qualitative and quantitative methods, including interviews, JTBD, Kano, MaxDiff, MVT, A/B testing, Diary studies, observation, etc.
Advise on how research can support Human-Centred Design, Design Thinking and Lean Experimentation practices
Set research standards and embed Research Ops frameworks across large enterprise
Embed research into strategy, prioritisation and roadmap decisions
Influence senior stakeholders effectively and confidently
Thrive in Lean/Agile, cross-functional team environments
Advise engineers, insights and QA on Research practices as part of a cross-functional team
Hire and line manage other Research, Product and Design team members
It’d be amazing if you can also
Bring consulting experience building a client's research function
Show experience in regulated domains, such as financial services
Apply service design and journey mapping
Speak or write publicly about research practice

Strategic discovery

Lead discovery end-to-end, from plan to a validated view of what customers value
Pick the right methods, e.g. Jobs-to-be-Done, Kano, MaxDiff, interviews, usability testing to build the right evidence base to support strategic decisions
Combine qualitative insight with analytics and behavioural data to surface core insights and user needs

Standards and research operations

Build scalable and repeatable Research Ops including processes, methods, governance, forums, roles and responsibilities
Set research standards for recruitment, methods, ethics, synthesis and reporting
Coach designers and clients to run effective strategic and tactical research

Insight to roadmap

Present findings in commercial, prioritisation-ready terms
Keep a traceable line from insight to decision

Collaborative leader and trusted advisor

Work with other Design Leadership roles to ensure that research and the end-to-end user experience reinforce and reflect each other
Build trusted relationships with senior client stakeholders
Ability to adjust best practice pragmatically to fit within client contexts to ensure that effective outcomes are met in the best way possible

Build Red Badger capability and profile

Develop research methods and practices across all Product and Design members
Support hiring and share knowledge across Red Badger
Write and speak about our research practice

About Red Badger

We’re a tech and product consultancy, building enterprise software products for blue-chip companies, multinationals and PLC’s. The best bit about Red Badger is, of course, the team. We’ve been around for 15+ years now, and we are over 130 strong. We are really proud of our people; we support and learn a lot from each other; we work really hard but have fun doing it. We are a diverse group made up of 22 different nationalities, speaking 17 different languages. Headquartered in London, we also have offices in Cape Town and Leeds.

Legal notes

Red Badger is committed to creating a diverse and inclusive environment, and is proud to be an equal opportunity employer. We hire, employ, train, promote and compensate regardless of gender, gender identity, race, disability, sexual orientation, age, creed and colour. We are fully focused on equality, and we believe the fascinating characteristics that make us all different enable us to continue doing amazing work for our clients.

Read the job posting on the Red Badger site

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Source: the Red Badger Greenhouse job board. We last checked this job 6 h ago. We first saw it 8 days ago. A job on a job board does not always mean that the team interviews people now. We found this job board in a public list. We did not yet compare it with the careers page of the company.

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