Senior Technical Program Manager - IT GTM

• 10-15 years of progressive experience in IT program / project management, technology consulting, or enterprise applications, with at least 5+ years leading Sales & Marketing or Finance programs.
• Understanding of Sales & Marketing and Finance processes across lead lifecycle, opportunity management, forecasting, campaign management, sales performance management, commissions, and partner programs.
• Hands-on experience delivering complex programs on CRM and marketing platforms (e.g., Salesforce Sales Cloud / Service Cloud, Marketo, Adobe Experience Manager, or equivalent).
• Hands-on proficiency with generative AI platforms (e.g., Claude, Gemini, ChatGPT) to automate project documentation, accelerate decision-making, and streamline cross-functional workflows.
• Demonstrated ability to leverage LLMs and prompt engineering to synthesize complex program data, conduct rapid risk analysis, and produce executive-level reporting.
• Track record of integrating frontier AI tools into daily program management practices to enhance operational velocity, optimize stakeholder communication, and drive efficient problem-solving.
• Demonstrated ability to lead cross-functional, global teams and manage stakeholders at multiple levels, including senior business leaders.
• Proven track record establishing program governance, managing budgets, and driving projects to successful completion in fast-paced environments.
• Proficiency with Agile and hybrid delivery models, and with project / program management tools such as JIRA, Confluence, Smartsheet, or similar.
• Strong analytical and problem-solving skills, with the ability to define business cases, quantify ROI, and make data-driven decisions.

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field. A Masters degree is a plus.
• Experience in high-growth technology companies working closely with global Sales, Marketing, and GTM Operations teams.
• Formal program / project management certifications (e.g., PMP, PMI-ACP, PRINCE2, SAFe, Certified Scrum Master or equivalent).

• Define, champion, and execute the programs, aligned to company-wide business objectives, Business strategy, and annual planning priorities.
• Lead one or more concurrent, complex programs involving one or more of these domains - CRM, CPQ, Marketing Automation, Web Marketing, Sales Performance Management, Procure-to-Pay, Revenue and Sales Commissions.
• Champion responsible use of LLMs (e.g. Claude) in business workflows, setting guardrails for security, compliance, and data privacy in collaboration with InfoSec and Legal.
• Partner with IT and business teams to translate business goals (Pipeline growth, Conversion, retention, Marketing efficiency, Partner performance, etc) into clear program charters, success metrics, and implementation plans.
• Establish program governance (cadence, forums, decision-making, risk and issue management, scope control) for these programs.
• Implement and continuously improve a unified Program Management framework and tooling (e.g., JIRA, Confluence).
• Leverage AI into the overall SDLC in alignment and lead the IT team’s transition to AI SDLC.

• Create and own the program plan including cross-functional key deliverables. Negotiate and get cross functional alignment. Partner with Business and IT teams to align and commit on the program Scope, Schedule and Resources.
• Own the full lifecycle: demand intake, scoping, solution approach, detailed planning, execution, testing / UAT, deployment, stabilization, and post-go-live optimization.
• Build and manage integrated plans that cover business milestones, technical delivery, dependencies, data and reporting, and change management.
• Track scope, timeline, budget, and quality, proactively identify risks and interdependencies and drive mitigations and trade-off decisions with stakeholders.

• Partner with Sales Operations, Marketing Operations, Product Operations, Channel/Partner teams, Finance and Commissions to prioritize and deliver programs across:
• CRM (i.e. CPQ Cloud, Salesforce Sales Cloud, Service Cloud, Marketing integrations)
• Marketing automation and web marketing (i.e. Marketo, Adobe Experience Manager, campaign and lead lifecycle)
• Sales performance management and commissions (i.e. Xactly Incent)
• Partner portals and enablement tools
• Revenue, Procure-to-Pay
• Ensure solutions are designed with scalability, data quality, compliance, and user experience in mind.

• Act as the central point of contact across business stakeholders and IT delivery teams.
• Facilitate alignment between business stakeholders, product managers, architects, developers, QA, data engineers, and admins for each program.
• Communicate program status, risks, decisions, and outcomes clearly to both technical and non-technical audiences, including senior leadership.
• Drive structured stakeholder engagement, including steering committees, executive readouts, business reviews, and change-management updates.
• Partner with Procurement, Finance, and Legal to manage vendor relationships, SaaS licensing, and contracts across Sales & Marketing tools.
• Track budgets and spend across programs, provide regular financial updates, including forecasts, variances, and cost-saving opportunities.
• Ensure vendors and system integrators deliver to contracted scope, quality, and timelines.
• Champion best practices in program management, GTM process design, and application lifecycle management for Sales & Marketing IT.
• Identify and drive continuous improvement initiatives that reduce manual work, improve data quality, and enhance user experience.
• Mentor project managers, business analysts, and scrum masters, foster a culture of accountability, collaboration, and continuous learning.

Rubrik (NYSE: RBRK) is the Security and AI Operations Company, delivering one platform built at the intersection of data, identity, and AI. The platform enables agentic cyber resilience and trusted AI operations for enterprises worldwide, built to recover before disruption strikes and stay a step ahead, so security is never the reason ambition stalls.

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

• Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
• Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
• Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.