Product Designer

This isn’t a typical product design role. Some days you’ll craft an interface, on others you’ll untangle a workflow, shape a policy, map a complex system, or find the words that make it all click. Your work might live in an API or documentation that helps a customer build, in the flow a cardholder moves through when their card is frozen, or in the tool an employee uses to make things right. Your job is to see how all those pieces fit together - and turn complexity behind the scenes into something simple, clear, and human.

Because customers build their products on top of ours, designers here constantly decide where Cardless should offer flexibility and where we should take a clear position on how something ought to work. A solution may need to serve a customer’s product team, feel native to their brand, make sense to a cardholder, and work for the teams operating it behind the scenes. That means designing systems and patterns and explaining them clearly enough that others can build from them.