Forward Deployed Engineer
Tailscale, Remote (United States) +1
The role
As a Forward Deployed Engineer at Tailscale, you’ll be the bridge between our technical capabilities and the needs of our most strategic customers. You will work directly with customers to ensure their success with Tailscale’s products, helping them get onboarded, driving their long-term adoption, and providing expert technical guidance throughout their journey. This role requires a combination of technical proficiency, problem-solving skills, and an empathetic customer-centric approach to ensure customers are fully empowered to leverage the power of Tailscale.
The role will report directly to the Team Lead, Customer Success Engineers.
What you will do
- Design and build novel solutions to complex customer challenges that fall outside Tailscale’s standard deployment patterns (e.g., prototyping custom integrations, tooling, and network architecture; using structured experimentation and testing to validate solutions for bespoke client uses)
- Turn one-off customer solutions into repeatable, reusable assets such as reference architectures, deployment frameworks, and tooling, that can be applied across the broader customer base.