Forward Deployed Software Engineer
Deploy, San Francisco
The role
At Deploy, Forward Deployed Software Engineers utilize technical expertise of software engineering to directly tackle customer challenges and pain points. This role will serve as the primary point of contact for many of our enterprise customers, supporting them to achieve success with Deploy's API solutions and AI platforms. As a Forward Deployed Software Engineer, you will work alongside our customers to translate business and product ideas into engineering solutions, efficiently understand and resolve technical customer issues, and architect solutions that help improve the adoption of Deploy's products.
You will work closely with Sales, Product, Engineering, and Operations, and build full-scale integrations to drive exceptional customer outcomes. This is a rare opportunity to work on the frontlines and directly execute high-impact projects for some of the largest enterprises.
What you will do
- Own the full end-to-end delivery of high-impact solutions for our most strategic partners
- Efficiently resolve urgent technical customer support tickets; ensure proactive and timely communication with key client stakeholders