Forward Deployed Engineer
Pear VC, New York City
The role
We're hiring our Forward Deployed Engineer.
What you will do
- Own our largest and most technically difficult enterprise deployments.
- Work directly with customers to understand how their businesses actually operate.
- Build integrations, workflows, internal tooling, and product capabilities needed to get them live.
- Travel onsite when being in the room helps us solve the problem faster.
- Work across voice, SMS, email, chat, APIs, data, LLMs, and workflow orchestration.
- Debug whatever is blocking a deployment, even when the problem sits outside Frontdesk.
- Identify patterns across customers and turn one-off solutions into scalable product.
- Work closely with the founders and engineering team on what Frontdesk should build next.