Director, Forward Deployed Engineering
Viam, New York, NY
The role
Hybrid 3 days/week in NYC office, with occasional travel to customer sites
We're looking for a Director of Forward Deployed Engineering to lead the team responsible for getting Viam's customers into production. You'll manage a team of five engineers working across our most strategic accounts, own the technical approach to each deployment, and serve as the senior technical partner to our customers' engineering and operations leaders.
This is a leadership role for someone who is still technical. You'll spend your time on architecture decisions, design reviews, coaching, and customer conversations. Prior professional robotics experience isn't required, but you should be comfortable around hardware and physical systems, and able to get fluent in a new platform quickly.
What you will do
- Manage a team of five forward deployed engineers: coaching, performance, hiring, and how they are resourced across accounts.