Site Reliability Engineer I
Zafin, India - Trivandrum +1
What you will do
- Manage the resolution of complex technical issues involving Zafin’s products and Azure cloud environment.
- Design and implement strategic operational enhancements to improve resiliency and system reliability.
- Conduct in-depth Root Cause Analysis (RCA) for high-severity incidents and drive initiatives to reduce error recurrence.
- Represent the organization in external client escalation calls, providing expert guidance and solutions.
- Optimize cloud infrastructure for high performance, scalability, and cost-effectiveness.