PocketHealth, Greater Toronto Area
PocketHealth is looking for a Agentic AI Delivery Manager to own the execution of complex Conductor deployments with healthcare providers, including hospitals and clinics. This role sits at the intersection of clients, engineering, sales, and customer success, ensuring deployments move quickly, stakeholders stay aligned, and clients successfully launch and expand with Conductor.
You'll manage multiple deployments at once, owning in-depth discovery, scope documentation, timelines, communication, and cross-functional execution from kickoff through go-live. You don't need to be an engineer, but you should understand how systems connect and be able to translate a client's operational reality into scope our engineers can build from. After go-live, you own the outcome metrics and are the first to spot adjacent workflows Conductor could take on next.
This job posting is for an existing vacancy. The salary range for this position is $120,000 - $170,000 annually, depending on the experience and expertise you bring to the team. Salary is just one part of the story, though; this role is eligible for equity in the form of stock options and includes a comprehensive health and benefits package. We view our compensation as a total investment of your well-being, designed to support you in both your work and your life outside of it.
This is a hybrid position with two days a week in our Toronto office, where we collaborate deeply; the rest is yours to work from wherever you do your best thinking.
How We Work Every deployment is different. Healthcare providers run similar systems but operate them in ways that diverge in the details, and those details are where automations succeed or fail. Discovery is where we find them. AI is a first-class part of how we work; Claude and AI-assisted workflows are standard practice across the Conductor team, for engineers and non-engineers alike.
You can do amazing things at PocketHealth. You can positively impact the healthcare journey for millions of people, while building your career and developing your skills. It doesn’t have to be one or the other. It has been a part of our mission since our founding to empower patients & make healthcare accessible to all, and we know this can only be achieved with a team of diverse perspectives that is representative of the Patient & Provider communities we serve.
People love working here for these reasons and more: working remotely, our competitive salaries and benefits (including stock options for every employee!), four weeks of paid time off, unlimited paid wellness days, extended mental health coverage, and 16 weeks of parental leave top-up.
We’re proud to foster a culture that embraces diversity, equity, and inclusion, and we believe in caring for our employees with the same thoughtfulness we offer our Patients & Providers.
If there are ways we can support you through the recruitment process with an accommodation, please let us know by reaching out to DEI@pocket.health. Applications are accepted via posting only.
Burnout, staffing shortages, chronic underfunding — healthcare is under more strain than it has ever been. A disproportionate share of available resources never reach patients; they're consumed by the administrative layer that sits between a provider and the care they deliver.
PocketHealth exists to change that. Our flagship imaging platform gives patients direct, secure access to their medical images and records, trusted by hundreds of hospitals and clinics across North America. Conductor is our agentic AI automation platform — purpose-built to take the administrative weight off healthcare providers so their people and their dollars can go back into care.
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