- 8+ years in enterprise support engineering, infrastructure, or end user services, including 5+ years in a senior, lead, or escalation-tier role in a multi-site environment.
- Deep hands-on solving across Active Directory and hybrid Entra ID, Exchange hybrid, Windows and Linux server, virtualization, enterprise storage, and datacenter hardware.
- Enterprise endpoint management (Intune, Autopilot, MECM/SCCM, Jamf, or equivalent), Windows 11, and the Microsoft 365 ecosystem, plus endpoint security and vulnerability remediation.
- Database operations support and networking fundamentals — DNS, DHCP, VLAN, wireless, firewall policy, and switch-level troubleshooting.
- Scripting and automation in Python, PowerShell, or Bash applied to real support problems, and ServiceNow or similar ITSM.
- Demonstrated technical leadership without formal authority, excellent executive-level communication during incidents, and the rigor to pursue root cause over symptom clearing.
- Willingness to work on-site and hands-on (including lifting and moving equipment), join an on-call rotation, and support after-hours maintenance windows and cutovers.
- Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
Ways to Stand Out from the crowd
- Experience supporting engineering, lab, R&D, or manufacturing environments with specialized equipment and non-standard availability requirements.
- Local technical lead through a site buildout, relocation, or major migration; or experience influencing global standards and tooling roadmaps for site and regional needs.
- Executive support programs, AV and hybrid conference room technologies, or build automation with measurable efficiency and experience benefits.
NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!
Your base salary will be determined based on your location, experience, and other objective job-related factors. The expected base salary range for this position is 100,000 CAD – 150,000 CAD.
You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until November 3, 2026.
This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.