Power Business Intelligence (BI) Analyst

CWS seeks a Power Business Intelligence (BI) Analyst to develop and maintain Power BI dashboards and analytics for the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract. The Power BI Analyst develops and maintains Power BI dashboards and analytics to support NOC leadership decision-making and contract performance reporting.

• Design and implement visual dashboards for performance and SLA reporting.
• Integrate data from ServiceNow, SolarWinds, and other tools.
• Ensure data accuracy and report reliability.
• Conduct trend and predictive analytics to identify performance risks.
• Support automation of reporting processes.

• Bachelor’s in Data Science, IT, or related discipline.
• 6+ years with Power BI and enterprise analytics tools.
• Strong data modeling and SQL skills.

• Microsoft Certified Power BI Data Analyst Associate.
• Federal reporting experience.

• Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities).

• Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.