Harper, San Francisco, California
The Problem
36 million businesses in America need insurance—it’s not optional. 77% are underinsured. 40% have no coverage at all. The distribution system failed them: too slow, too opaque, too confusing.
Voice is the lifeblood of insurance. Businesses call brokers. Brokers call underwriters. The industry runs on phone conversations—millions of calls per day, most of them repetitive, most of them waiting on hold.
We’re adding ~1,000 customers per month. We’ve grown 100x since last year. We’re looking to do even more this year—and that’s why we’re hiring.
Voice is how trust gets built. Voice is how deals get closed. Voice is where the industry lives.
The Thesis
Voice is the hardest part to make computational. Getting voice right is what separates AI demos from AI that operates. Companies like Giga (DoorDash) and HappyRobot (DHL, Ryder) are proving that voice AI can run core operations at enterprise scale. We’re building the same for insurance.
You’ll own our entire voice AI infrastructure—architecture, implementation, scaling, continuous improvement. Voice isn’t a feature at Harper. It’s a core system that powers sales, operations, and customer service.
Today we have working voice agents. But we’re at 1% of where we need to be. We need to scale from hundreds of calls to thousands. From functional to exceptional.
To Apply
Voice is the highest-leverage problem in our stack. If that’s the challenge you want—send your resume and links to voice systems you’ve built.
HarperSan Francisco
$125K–$175K / yr
Posted Jun 19, 2026
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SalientSF Headquarters
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$140K–$280K / yr
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SimpplrBengaluru, India +3
Pay not posted
Posted Sep 3, 2026
Source: the Y Combinator job board. We last checked this job 2 days ago. We first saw it 8 days ago. A job on a job board does not always mean that the team interviews people now.
This base pay is near the median for senior software engineering jobs in the Bay Area.
We compare the middle of each posted range. This is base pay as posted. The group does not include this job.