Forward Deployed Engineer
Infer, San Francisco, California
The role
We're hiring our first US Forward Deployed Engineer to own customer deployments end to end. You'll work directly with insurance agencies, build integrations into the systems they already use, and turn messy real-world workflows into AI agents that work in production.
Building an AI agent is only one part of the job. The harder part is making it work inside an agency's actual operating system.
Some insurance systems have clean APIs. Some have outdated docs. Some have no API at all. You'll decide what to build, what to automate, what to work around, and what should become reusable for the next account.
A lot of insurance work is not written down. It lives with the agency owner, the senior CSR, or the producer who has been doing it for 15 years. Your job is to extract that, turn it into system design, and ship it.