Forward Deployed Engineer

A claim is a hostile engineering environment. The data lives in Xactimate files, carrier portals, Zendesk queues, voicemails and photos of wet drywall. The workflows were designed twenty years ago and enforced by franchise agreements. SLAs are measured in minutes and breaches cost real money. Your job is to walk into that environment, reason from first principles about what the system should be, then build agents that run it in production.