Senior Backup Engineer
Dijital Team, Colombo
The role
We are looking for a skilled and detail-oriented Remote Operations Engineer (NOC) to support the day-to-day IT operations of a leading Australian Managed Service Provider (MSP).
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Dijital Team, Colombo
We are looking for a skilled and detail-oriented Remote Operations Engineer (NOC) to support the day-to-day IT operations of a leading Australian Managed Service Provider (MSP).
This role focuses on backup monitoring and verification, patch remediation, and recurring infrastructure health checks across multiple client environments. You will be responsible for identifying operational issues, performing approved remediation activities, maintaining accurate ticket documentation, and escalating incidents when necessary.
The ideal candidate is a proactive IT professional with hands-on experience in Veeam, Azure Backup, Datto RMM, and Windows Server environments who can work independently while following established operational procedures.
How we take care of our team
💰 Get paid in Australian Dollars 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) 🩺 Generous OPD coverage from doctor visits to all your medical needs 🏡 Home office setup allowance to build your ideal workspace 🌐 Internet allowance to keep you connected 💪 Gym & wellness allowance to stay fit and balanced 🎉 Work hard, play hard – regular team events & engagement activities 🧠 Diji Assist – Mental health & counseling support when you need it 📚 We invest in you – reimbursement for industry certifications 🗣️ Open-door culture – your ideas and feedback always matter 🌍 Flexible work – home or office, wherever you do your best work 🏆 Rewards & recognition that actually recognize you 🥳 Great christmas & financial year-end parties to unwind with your loved ones
You will be working with an established Australian Managed Service Provider (MSP) delivering comprehensive IT infrastructure management, backup and recovery, remote monitoring, and technical support services to a diverse portfolio of businesses.
The organization emphasizes operational excellence, proactive maintenance, security, and reliable service delivery. With a strong focus on automation and standardized processes, it provides a structured environment where IT professionals can contribute to maintaining the performance, availability, and resilience of client systems.
Ideal Profile
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