Member of Technical Staff (Software Engineer, Enterprise AI Products)

• Design and build AI-powered experiences in Slack, Microsoft Teams, Microsoft Office, and the MCP server bringing Computer into the tools where teams communicate, create, and coordinate work.
• Build workflow and automation products that let teams delegate recurring, multi-step tasks to agents, including scheduled and event-triggered execution, human approvals, and visibility into progress and results.
• Build shared agent experiences that let teams delegate work, review results, and build on each other’s workflows, with clear ownership and handoffs between people and agents.
• Work directly with customers and internal teams to identify high-impact problems, validate ideas through rapid prototyping, and turn successful use cases into scalable, reusable products.
• Own products end to end, from problem definition and technical design through full-stack implementation, launch, and production reliability.
• Measure and improve activation, repeat usage, and workflow completion, using customer feedback and product experiments to drive sustained AI adoption.
• Partner with Product, Design, Sales, and engineering teams to turn customer needs and emerging AI capabilities into reliable product experiences.

• 4+ years of software engineering experience, with a track record of building and shipping production products end to end.
• Hands-on experience shipping applications with LLMs or AI agents, with good judgment about their capabilities and limitations and experience improving product quality through evaluation and user feedback.
• Strong software engineering and system design skills, with proficiency in Python or Go and the ability to work across backend services and user-facing applications.
• Strong product judgment and the ability to translate ambiguous customer needs into simple, effective product experiences for users with different levels of technical expertise.
• Comfort working directly with customers, moving quickly between discovery and implementation, and owning problems without a fully defined specification.
• Experience with enterprise, growth, or collaboration products is a plus.

If you're excited about this role, we encourage you to apply even if your experience doesn't match every qualification listed above.