Forward Deployed Engineer, Integrations
First Resonance, Los Angeles
What you will do
- Customer integrations, end to end: Discovery and requirements through architecture, estimation, build, test, go-live, documentation, and handoff.
- The translation layer: Turn how a customer actually manages parts, BOMs, purchase orders, receipts, inventory, work orders, quality, and engineering changes into a design that holds up in production.
- Build-versus-partner calls: Decide when we implement directly, reuse an existing connector, enable the customer’s team, or bring in a systems integration partner — then scope the work, set acceptance criteria, review the quality, and hold delivery to it.