Manager, Technical Account Management
Mindbody, United Kingdom
The role
The Manager, Technical Account Management is responsible for providing exceptional leadership and management to lead a team and to create loyal, win-win relationships with our customers. The incumbent is responsible for developing and continuously evolving consultative programs and practices that drive customer product adoption and loyalty. The Manager, Technical Account Management works cross-functionally to ensure smooth transitions between internal partners.
What you will do
- Based on company and departmental goals, develop and consciously evolve functional objectives to steer technical account management activities to align with those drivers and goals, including, but
are not limited to maximizing and management of resource utilization, improved globalization ofprocesses and practice in partnership with other Strategic Accounts global leaders, expansion of delivery and revenue while maintaining a high level of customer satisfaction