Technical Engineer (Windows 11)
Careers Beyondsoft, China, CN
The role
Overview
What you will do
- Provide technical support and issue resolution for enterprise Windows 11 endpoint environments.
- Troubleshoot Windows 11 operating system issues related to faults, performance, stability, and compatibility.
- Resolve issues related to Microsoft Office and Microsoft 365 Apps.
- Install, configure, and troubleshoot Office applications, including Outlook, Word, Excel, and PowerPoint.
- Troubleshoot Windows Update, system patching, and related issues.
- Work with enterprise management environments such as Active Directory and Group Policy to analyze and resolve issues.