Release Train Engineer

• Lead and coordinate execution across multi-disciplinary teams, including development, infrastructure, and operations/support.
• Drive achievement of contract KPIs such as timeliness, quality, throughput, SLA adherence, and stakeholder satisfaction.
• Establish, maintain, and refine standard operating procedures (SOPs), templates, workflows, and governance practices customized to the ART’s needs.
• Facilitate Program Increment (PI) planning, sprint planning, retrospectives, demos, and high-profile client meetings.
• Drive a cadence of predictable and transparent delivery cycles across the ART.
• Coach team members, including Business Analysts (BAs) and team leads, on backlog prioritization, roadmap planning, and value-oriented delivery.
• Reinforce best practices for requirements quality, user value definition, and stakeholder engagement.
• Develop and deliver professional-grade customer-facing materials such as presentations, agendas, and structured demo prep documents.
• Ensure teams are equipped to manage high-stakes client interactions and executive discussions successfully.
• Actively monitor and mitigate risks, impediments, and cross-team dependencies.
• Manage escalations effectively, partnering with both leadership and client teams to achieve resolution.
• Support design workflows by ensuring timely delivery of wireframes, mockups, and supporting technical materials.
• Develop and maintain ART reporting, throughput metrics, dashboards, and quality indicators to monitor and communicate ART performance.
• Foster high levels of trust, accountability, and psychological safety within the ART.
• Champion continuous improvement, team growth, and professional alignment across all interactions.
• Other duties as assigned.

Qualifications – Here’s What You Need

• Bachelor’s degree in a relevant field (e.g., information technology, business administration, or engineering).
• Certified Release Train Engineer (RTE) or Scrum Master certification.
• At least 3 years of experience as a Scrum Master within a SAFe environment that includes an Agile Release Train.
• Proven ability to lead complex, cross-functional teams working on interconnected projects.
• Strong communication, facilitation, and relationship-building skills.
• Demonstrated experience managing Agile workloads, backlog prioritization, delivery tracking tools, timelines, and risks.
• Proven capability in creating executive-level communications and presentations.
• A strategic mindset with a track record of business alignment through project planning and execution.
• Top Secret Security Clearance.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills Required

• Must possess problem-solving skills.
• Exceptional communication skills, both oral and written
• Ability to respond effectively to customers with a sense of urgency.
• Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
• Highly motivated with the ability to handle and manage multiple tasks at any one time.
• Ability to forge new relationships, individual and teaming in nature.
• Must be a Self-starter, that can work independently and as part of a team.

• Experience working with infrastructure, operations, help desk, or multi-disciplinary technical teams.
• Familiarity with workflows in process automation, DevOps, or cloud hosting environments.
• Proven experience in developing operational maturity frameworks, operational governance, or automated SOP processes.
• Advanced analytical and organizational skills with the ability to align initiatives to the best operational practices.

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

• Professional office environment.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.