Customer Solutions Engineer

Nautilus is the first modern platform built for car washes, replacing expensive legacy systems that cost operators thousands monthly. Nautilus delivers mobile-first e-commerce, membership management, and automated marketing. Learn more at www.nautilus.co

Nautilus is the AI native all-in-one platform for the car wash industry. We’re the fastest-growing and most advanced tech company in car wash. The bar in this industry has historically been low — we’re here to raise it. We ship software that operators actually love, and it shows: we have the highest revenue per headcount of any team in the space, and the industry’s most respected customers on our roster.

Our product covers marketing, automations, payments, AI agents, reporting, infrastructure and a lot more. We’re growing fast, and our customers need someone who can own their experience end-to-end — triaging issues, debugging real technical problems, and turning support into a competitive advantage. This isn’t a “read from a script” support role; you’ll talk to customers every day, work directly in the product, in the logs, and alongside engineering to ship fixes.