Forward Deployed Engineer

We are hiring a Forward Deployed Engineer to get our AI features working for real venues. We've launched agents that help our customers send messages, build menus, and more. Every venue runs its business differently, and the gap between a feature that works in general and one that works for a specific customer is where you come in.

This role is based in San Francisco, in office 5 days per week so that you can work closely with sales, customer success, and engineering. Expect regular time on-site with customers.

What you'll own You own AI adoption for our customers end to end.

• Embed. Work directly with restaurants and venues to learn how they handle inquiries, menus, and follow-up. Find where our AI falls short for them.
• Customize. Customize the AI features to our customers needs so that they can be successful.
• Drive adoption. Track and improve customizations so that they drive real outcomes for our customers.