Solutions Architect
Monk, New York City +1
The role
Own the customer’s solution from discovery through go-live. Understand how their finance team works, design how Monk’s AI agents fit into their operations, and work with Engineering and CX for delivery.
AR is full of work that requires context, judgment, and follow-through: chasing payments, resolving disputes, navigating buyer portals, and matching cash to invoices. You will help Customers identify where agents can take on that work and translate the opportunity into working solutions with measurable results.
You will work directly with Customers, GTM, Product, Engineering, and founders. Your work will help win strategic deals, accelerate launches, and shape what Monk builds next.
What you will do
- Map the customer’s AR workflows, systems, data, business rules, and exceptions. Identify where agents can reduce manual work and accelerate payment.