Forward Deployed Engineer
Rubie, New York City
The role
We’re moving a lot of data and backed by top‑tier investors (Afore Capital, Crossbeam Ventures, Earl Grey Ventures, Comma Capital). Big technical challenges and real customer pain - and we need people who love both.
We are growing fast, with extremely strong retention, and we need to scale the post-sales team to ensure our customers have fast and friction-less onboarding, deploy Rubie beyond the initial use cases and expand their usage; while remaining raving fans!
You are Rubie’s face/tip of the spear for our customers. During early roll‑outs you sit inside their problem space and make sure they win. Once we sign up new customers, they'll be handed over to you to oversee their onboarding and integration. You will need to:
- Manage stakeholders and timelines to ensure quick adoption.
- Provide technical feedback to the engineering team on potential issues or bottlenecks
- Design and build custom data migration playbooks (coding not required, but understanding of data models and comfort with data manipulation is a must)