Forward Deployed Engineer
Roadrunner, San Francisco
What you will do
- Embed with our customers. You'll sit with the RevOps and Sales leaders who live inside Roadrunner every day, turn their hardest pricing and approval problems into shipped features, and stay on the hook until they're actually solved - not just handed off to support.
- Own delivery end-to-end, in production. From technical discovery through go-live, you're the engineer who scopes it, builds it, and keeps it running.
- Turn one-off solutions into product. Every customer-specific integration or workflow you build feeds back into Roadrunner's core platform. The pattern you build for customer #1 is the feature customer #10 gets out of the box.
- Ship AI agents in the field. Deploy and tune proactive agents - quoting recommendations, deal modeling, multi-step approval workflows - against real customer data and real deal pressure, then iterate on what actually breaks.
- Be the fastest feedback loop in the company. You're often the first to see where the product breaks under real enterprise complexity. You carry that back to the core team the same day, not next sprint.