Salesforce Business System Analyst

The role

We are seeking an experienced Salesforce Business Systems Analyst to join our Enterprise Technology organization. This role blends a traditional Business Analyst position with light Scrum Master responsibilities across our Salesforce ecosystem, built primarily on Sales Cloud and Field Service Lightning. You will work closely with business stakeholders, product owners, developers, and integration partners to make sure Salesforce initiatives are clearly defined and delivered without disruption.

This is a fast-paced environment where multiple initiatives run in parallel. We move quickly from stakeholder conversations to development-ready scope. You should be comfortable juggling several projects and competing deadlines without dropping quality.

All jobs

Salesforce Business System Analyst

Saronic Technologies, Austin, TX

Posted pay

Pay not posted

Location: Austin, TX
Work type: Onsite
Level: Not given
Experience: 5+ years
Skills in the job text: Jira
Salesforce
Posted: Jul 16, 2026
Last check: 10 min ago
Job type: Data and business analysis

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Saronic Technologies

Open tech jobs: 70
With posted pay: 4%

About Saronic Technologies: funding, hiring and pay

Saronic Technologies

About Saronic Technologies: funding, hiring and pay

Company facts

Money raised: At least $1.5BSum of SEC filings. A filing does not show all money that a company raises.
Newest raise: Mar 27, 2026First sale on an SEC filing

Funding records can have errors and can be missing. The company page has the links.

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The role

What you will do

Requirements and Documentation: Partner with stakeholders across sales, service, and operations to gather and document business requirements, functional specs, user stories, acceptance criteria, and process flows. Write requirements that account for the Salesforce data model, automation, security and sharing, and reporting. Deliver development-ready scope quickly.
Trusted Advisor: Serve as the in-house functional expert for Salesforce. Guide the business toward best-practice configurations and push back on requests that would create long-term complexity or technical debt.
Managing Multiple Priorities: Own several Salesforce initiatives at once. Track action items, deadlines, and dependencies across all of them. Triage competing demands by impact and keep every workstream moving. Provide regular status updates so leadership can track progress, weigh tradeoffs, and remove blockers.
Delivery and Cross-Functional Coordination: Act as a delivery partner to product owners and delivery teams. Make sure scope, dependencies, and integration touchpoints across Salesforce and connected systems (MuleSoft, Slack, ERP, marketing platforms) are understood and managed throughout the project lifecycle. Lead initiatives that cross team boundaries, serve as the liaison between business and technology teams, and convene the right people early to align on scope.
Agile and Backlog Support: Facilitate or assist with backlog refinement, sprint planning, stand-ups, sprint reviews, and retrospectives. Work with product owners to keep the backlog prioritized and stories well-defined, properly sized, and aligned with business goals.
Releases and Integrations: Support planning around Salesforce seasonal releases, sandbox refreshes, and new-feature adoption, including impact assessment and regression testing. Coordinate integration touchpoints with MuleSoft, Slack, ERP, and marketing platforms.
Risk, Process, and Traceability: Identify risks, dependencies, and delivery blockers early, especially across automation, the data model, security and sharing, reporting, and integrations. Recommend practical process improvements. Maintain high-quality documentation and traceability from business need through release.

Salesforce Business System Analyst

The role

Salesforce Business System Analyst

The role

What you will do

What you need

Nice to have

Physical demands

Time Off: Generous PTO and Holidays

Pay and benefits

About Saronic Technologies

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Company facts

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Saronic Technologies