Technical Account Manager

Singular is looking for a talented, experienced Technical Account Manager for China, with exceptional technical, organization and communication skills to join our growing team. Our team is tech savvy, quality and service oriented, and is facing interesting challenges on multiple technologies.

As TAM you’ll be responsible for the technical needs of all China based customers, handling issues/requests they raise while aiming to solving most if it on your own. For the more complex issues you’ll be working closely with our Support and R&D teams to handle escalations, while always representing the needs of your customers.

You’re expected to be a natural problem solver, independent, to be able to keep up with a start-up environment, treat challenges as opportunities and constantly come up with new ideas to improve our day to day. You need to have a strong technical aptitude, lots of energy and be able to speak with both technical and non-technical audiences.