Senior Bilingual Software Engineer – West Coast (U.S.)

Key responsibilities

• Act as the primary interface between Forward-Deployed U.S. teams and the Platform Core team in Japan, driving deep, bidirectional context alignment
• Continuously synthesize and communicate what is happening on the ground—including priorities, urgency, constraints, and team sentiment (“temperature”)
• Translate not just requirements, but intent, trade-offs, and decision rationale across both sides
• Influence platform roadmap and product strategy by ensuring decisions are grounded in real-world usage, high-impact opportunities, and evolving field needs
• Ensure the Platform Core team is working on the highest-value problems, with clear prioritization informed by field context
• Ensure Forward-Deployed teams fully leverage the platform, including understanding its capabilities, constraints, and intended design patterns
• Drive cross-regional program execution, including:
• Defining and maintaining clear priorities, milestones, and success criteria across teams
• Managing dependencies, risks, and trade-offs between Forward-Deployed and Platform Core workstreams
• Establishing and enforcing execution cadence (planning, check-ins, reviews) across time zones
• Ensuring accountability and follow-through on key initiatives
• Facilitate technical discussions, design reviews, and prioritization decisions across regions
• Improve internal systems for global collaboration, including documentation, communication cadence, and decision-making frameworks

What success looks like

• The Platform Core team consistently prioritizes high-impact work aligned with real field needs
• Forward-Deployed teams maximize leverage from the platform, minimizing unnecessary custom work
• Reduced rework and friction caused by misalignment in priorities, assumptions, or timing
• Clear and shared understanding of technical trade-offs and decision rationale across both teams
• Faster feedback loops between field execution and platform evolution
• High trust and strong collaboration across U.S. and Japan teams

• Near-native proficiency in both English and Japanese, capable of conveying nuanced context such as priorities, urgency, assumptions, and technical trade-offs.
• 7+ years of experience in software engineering, with strong exposure to system design and real-world implementation
• 4+ years of prior experience operating as a Software Engineer within a U.S.-based organization, where English was the primary language for technical discussions, design reviews, and deliverables, both orally and in writing.
• Strong understanding of modern software architecture (APIs, backend systems, data models)
• Proven ability to operate across product, engineering, and implementation contexts
• Experience working with distributed or cross-border teams
• Strong communication skills with the ability to convey nuanced context, not just information

• Experience in platform engineering or building extensible systems
• Familiarity with ERP, supply chain systems, or complex business applications
• Experience with SaaS integrations or composable/headless architectures
• Background in solution architecture or technical program management
• Experience in a startup or high-growth environment
• Experience or familiarity with modern systems programming languages (e.g., Go, Rust) and/or TypeScript, aligning with the Platform Core team's current or evolving technology stack.

• The Platform Core team focuses on the highest-impact problems, grounded in real-world usage
• The Forward-Deployed teams extract maximum value from the platform, leveraging it effectively and correctly

This is a high-impact role at the center of a two-speed organization: fast-moving field execution and a scalable, reusable platform.

• Based on the U.S. West Coast (required)
• Hybrid or remote-friendly
• Open to working regular hours of 10:00 AM – 7:00 PM PT to maintain meaningful daily overlap with the Japan-based Platform Core team (required)
• Willingness to travel (~15%), primarily to strengthen cross-regional collaboration and alignment

As organizations scale globally, the challenge is not access to information—it is alignment on context, priorities, and intent.

• The platform evolves in the right direction, focusing on what truly matters
• The field operates with maximum leverage, building on the platform instead of around it

By synchronizing these two layers, you enable a system where speed and scalability reinforce each other, rather than compete.

Salary range: $120K - $200K

Remote work eligibility: United States