Senior Forward Deployed Engineer

Clutch, United States

The role

Clutch builds AI agents that work on behalf of credit unions. Emma, our collections agent, is live at five credit unions and handled 60,000+ member conversations in her first twelve weeks at one of them. Behind her is a growing portfolio: origination, fraud step-up, member (re)engagement and activation agents, all built on the same Agents Platform (TypeScript, NestJS, our own agent SDK, MCP, Temporal, promptfoo).

As a FDE you are one of the two engineers on an agent. You take it from "sold" to "live and performing" at a specific credit union: you sit in the discovery sessions, you build the integrations to their core banking and loan systems, you author and tune the agent's behavior, you run the live tests with their staff, and you stay with it through go-live and the first weeks of production. When something needs a person in the room, you are the one who flies.

All jobs

Senior Forward Deployed Engineer

Clutch, United States

Posted pay

$158K–$210K

a year

Compared with similar jobs

This base pay is near the median for senior software engineering jobs that are remote in the US.

Median: $185K a year
Other jobs in the group: 943

We compare the middle of each posted range. This is base pay as posted. The group does not include this job.

Location: United States
Work type: Remote
Level: Senior
Experience: 7+ years
Skills in the job text: Python
TypeScript
Node.js
Posted: 6 days ago
Last check: 4 h ago
Job type: Software engineering

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Clutch

Open tech jobs: 6
With posted pay: 67%

About Clutch: funding, hiring and pay

Clutch

About Clutch: funding, hiring and pay

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The role

What you need

In rough priority order.

7+ years of software engineering in a fast-paced environment, preferably in SaaS and/or Fintech, with senior TypeScript and Node.js backend experience in a large codebase (NestJS, CQRS, schema-validated boundaries, dependency injection). We do not count years of AI experience; the field is too young for that to mean anything. We look at what you have shipped and how you reason about it
Integration and API engineering: secure service-to-service endpoints, third-party APIs, webhooks, and the patience to work with legacy banking systems that were not designed to be integrated
Security and auth judgment: OAuth and machine-to-machine auth, tenant-scoped access, secrets handling, no PII in logs. Our agents touch sensitive member data and operate under consumer-contact regulation
Customer presence: you can sit across from a VP of Collections, hear a request, and say "here is what I recommend and why", including when the answer is no. You are comfortable making calls in the room and owning them afterwards
Code-quality judgment under deadline pressure: you take on debt deliberately, name it, and pay it down, rather than gold-plating or leaving silent debt behind
Genuine appetite for LLM agents: eval discipline for non-deterministic systems, reading a system prompt like code, understanding that some decisions must never reach the model. Curiosity plus shipped work is enough; research depth is not required
Nice to have, explicitly not required: voice and telephony (LiveKit, Twilio), Temporal or event-driven orchestration, Python, core banking or LOS integration experience, credit union or banking domain knowledge

What’s In It For You?

Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly.
Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas.
Paid Time Off: Enjoy flexible PTO days yearly for relaxation and rejuvenation.
Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package.
Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials.
Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working.
Health Coverage: Prioritize your well-being with comprehensive health and dental insurance plans.

Senior Forward Deployed Engineer

The role

Senior Forward Deployed Engineer

The role

The team

What you need

Within 1 months, you will

Within 3 months, you will

Within 6 months, you will

Pay and benefits

About Clutch

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