- Experience in partner engineering, telecom engineering, technical account management, solutions engineering, or a similar partner-facing technical role.
- Proven experience owning complex external technical relationships and driving partners toward clear commitments and resolution.
- Strong understanding of cellular connectivity, including LTE/4G/5G, SIM/eSIM, roaming, APNs, mobile networks, IoT connectivity, or managed connectivity platforms.
- Strong troubleshooting skills across distributed connectivity environments involving multiple technical domains and external parties.
- Experience with incident and problem management, RCA, corrective actions, and challenging incomplete technical explanations.
- Strong stakeholder-management and communication skills across technical, product, operational, and commercial teams.
- Structured, pragmatic, and comfortable creating clarity and scalable ways of working in ambiguous environments.
- Comfortable working independently across time zones and traveling to partner locations when needed.
What success looks like You create predictable and technically credible relationships with Adyen’s cellular connectivity partners. Partners understand Adyen’s priorities and technical expectations; commitments have clear ownership; significant incidents are investigated effectively; RCA and corrective actions are credible and completed; service changes are technically assessed; and recurring issues result in measurable improvements rather than repeated escalations.
As the connectivity landscape grows, the operating model scales with it without making Hardware Partnership Engineering a gatekeeper or the owner of work that belongs with the connectivity provider or another Adyen team.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.