Manager, Forward Deployed UX Design

As a Manager of Forward Deployed UX Designers, you will lead a newly created team that embeds directly with our customers in the field to understand in detail their mission and how they evaluate continuous readiness. You'll spend significant time with customers as well—at depots, factories, program offices, and operational settings—co-creating solutions and validating design decisions where the work actually happens. Together with your team, you turn this understanding into a product direction and work with other forward-deployed roles to design and develop innovative AI-native solutions to create a 10x better way of satisfying customer needs, instantly.

As a manager, you will need to scale a system that enables the forward-deployed teams to create mesmerizing innovation on the edge and integrate the work back to the core platform to complete the full cycle: Mission discovery → Prototype → Ship → Measure → Improve the Platform. This is a highly collaborative, fast-paced, customer-facing role where you own the discovery work end-to-end across multiple critical deployments—from framing the question to delivering insights that direct what we deliver.