You've shipped B2B products that customers rely on. You have 3+ years of product management experience, ideally on data-intensive, API-driven, or workflow products for enterprise customers.
You're relentlessly curious. You don't need to arrive as a logistics expert, but you're eager to become one. You love learning how a complex industry really works: the people, the incentives, the systems, and the workarounds nobody writes down. You ask the next question and the one after that.
You want to be side by side with customers. You'd rather sit next to a broker clearing a shipment than read a summary of the problem. You build trust with customers by showing up, listening closely, and coming back with something that works. You treat them as partners in building the product.
You own and drive outcomes. Shipping a feature is the start, not the finish. You define success by the difference you make for customers, track it, and keep iterating until the product delivers. When something isn't working, you take ownership and fix it.
You're technical enough to own the plumbing. You're comfortable with using AI in your daily workflow for prototyping and even code contributions, and you understand APIs, EDI, ETL/ELT, JSON, and integration architecture, and can go deep with engineers and customer IT teams.
You're obsessed with UX. You hate clunky integrations and high-friction workflows, and believe complex processes can feel simple.
