Field Software Engineer
ASM, China > Shanghai +1
ASM has this job in 1 other place
What you will do
- Participate in the Software Development Process:
- Submit requirements based on customer input and field experience.
- Review specifications and designs as a customer advocate.
- Review release notes and be prepared to explain new features and bug fixes to
customers.
- Present new software releases to the customer base.
- Travel to customer factories as needed to provide timely and effective software support.
- Diagnose, document and resolve software issues in the field.
- Work closely with Product Team including software & hardware engineers, process engineers
and marketing to develop requirements and design definition for software features.
- Work with Product Support to investigate and resolve field reported issues on released products.
- Work with Software Quality Group to test on Product simulators.