Field Software Engineer
ASM, US > Arizona > Chandler +1
ASM has this job in 1 other place
The role
As a Field Software Engineer I, you help bring ASM's semiconductor equipment to life by supporting the software that drives robotics, valve systems, temperature controllers, and other advanced hardware. You will work closely with global engineering experts and customer teams to troubleshoot issues, refine specifications, and ensure our tools deliver reliable performance in real-world manufacturing environments.
Your work connects our most advanced technologies with the customers who depend on them, enabling the next generation of semiconductor innovation.
What you will do
- Support Software Design Engineers in developing, testing, deploying, maintaining, and improving software for ASM semiconductor equipment.
- Triage mechanical, electrical, and software issues across complex tool environments.
- Lead customer escalation calls with field support engineers and customers.