Director, Platform Engineering
PlayerZero, Atlanta
The role
You’ll lead Production Engineering at PlayerZero, bringing together frontend engineering, platform infrastructure, and support engineering to deliver a reliable product experience.
You’ll manage engineers across frontend and platform while building and running the support engineering function. A central priority will be establishing a clear path from issue intake through investigation, escalation, and resolution—helping customers get answers quickly while protecting engineering focus.
This role combines people leadership, technical judgment, and operational ownership. You’ll partner closely with AI Engineering and Product to improve how we build, operate, and troubleshoot the platform, turning production issues into lasting product and system improvements.
What you will do
What you will do
- Own the production experience. Drive quality, reliability, and performance across user-facing systems and underlying infrastructure, from feature delivery through ongoing operation and issue resolution.