What you’ll do
As a Senior Product Designer, you’ll lead ambiguous, cross-functional product work from problem definition through shipped execution. You’ll turn complex financial workflows into clear, intuitive experiences that help customers move faster, make better decisions, and trust the systems they use every day.
You’ll be expected to operate with high ownership and low oversight: identifying what needs to be true, breaking ambiguity into actionable paths, facilitating alignment across partners, and shipping iteratively toward measurable customer and business outcomes. You’ll bring strong craft, product judgment, and systems thinking to the work — raising the quality of both the product experience and the way the team designs.
Responsibilities
- Own the design direction for a core area of travel and expenses and set a vision and roadmap for it with Product and Engineering.
- Take loosely defined problems and decide what needs to be true, what to build first, and what to leave out. Turn them into clear scope, milestones, and shippable increments.
- Define the underlying models (states, transitions, edge cases) before designing screens, so the product behaves consistently across surfaces, and bring those models to the other teams that depend on them.
- Plan, run, and synthesize your own research, and use customer feedback and data to make and validate design decisions.
- Design AI-assisted experiences, including how an agent asks for confirmation, explains what it did, and lets people fix mistakes.
- Partner with Product and Engineering as an equal on scope, sequencing, and tradeoffs. Raise risks early and keep design involved through build.
- Work across team boundaries on shared components, policy rules, and payment flows. Resolve conflicts before they reach engineering, and represent design in cross-team planning.
- Raise the quality bar for the team through critique, clear standards for content, color, and component states, and contributions to the design system.
- Mentor other designers through feedback, pairing, and sharing how you approach ambiguous problems.
- Present work and rationale clearly to leadership, partners, and customers, and document decisions so others can build on them.
Where you’ll work
This role will be based in our San Francisco, Seattle, or New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work.