Software Engineer, Agent Systems
Serval, San Francisco
The role
As a Software Engineer, Agent Systems at Serval, you’ll build the core systems that power the AI agents at the center of our platform.
You’ll work on the orchestration engine, runtime, retrieval and grounding systems, and evaluation infrastructure that enable agents to reason, take action, and operate reliably in real-world enterprise environments.
Your work will help define how Serval agents behave across help desk, automation, and knowledge workflows — and the systems you build will power experiences used by a significant share of employees at some of the world’s largest companies.
What you will do
- Build end-to-end agent based product functionality.
- Build the foundational systems behind Serval’s agent platform, including orchestration, runtime, and core primitives for how agents reason, act, and interact with users and systems.
- Design and evolve the agentic loop, helping define the abstractions needed to make agents steerable, trustworthy, adaptive, and production-ready.