User Researcher - DV Cleared

Kerv, Longbridge +1

The role

UX Researcher

Active DV Clearance is a mandatory requirement for this role

Salary: competitive depending upon experience + benefits

Location: Hybrid (home-based & working with Kerv Digital office/customer site visits as required) Office locations – Longbridge, London & Nottingham

You’ll be part of the User Experience (UX) team in Kerv Digital.

At Kerv Digital, we help organisations unlock the power of technology to transform how they work, engage customers and drive business value. We combine deep expertise across Microsoft Business Applications, Power Platform, AI, DevOps, Data and cloud technologies. With a strong focus on outcomes and real-world value, we make digital transformation feel tangible, purposeful and fast-moving.

You will be pivotal in helping define and drive the design and development of our clients’ products and services. You will reveal what users need by conducting research, working with cross-functional teams, and performing usability testing. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating research data from a range of sources, and helping the User Experience (UX) team better understand what would make a user’s experience more intuitive, inclusive, and seamless.

All jobs

User Researcher - DV Cleared

Kerv, Longbridge +1

The role

UX Researcher

Active DV Clearance is a mandatory requirement for this role

Salary: competitive depending upon experience + benefits

Location: Hybrid (home-based & working with Kerv Digital office/customer site visits as required) Office locations – Longbridge, London & Nottingham

You’ll be part of the User Experience (UX) team in Kerv Digital.

Nice to have

Experience of introducing user research to an organisation
An understanding of user-centred design practices
Experience of successfully leading or contributing to services that have progressed through a GDS assessment.

We’re also looking for people that fit how we work, which is something like;

happiest working under their own direction, but fully supported when needed
ability to work flexibly to deliver on-time to tight timescales
Affable, credible and can communicate effectively with customers and colleagues
Good team player capable of delivering results in less than perfect circumstances
An obvious attention to detail, we want you to obsess about the little things
Lifelong learner: proactively seeking opportunities to broaden and deepen knowledge and skills

What we can do for you

We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee’s:

Real Flexibility – A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office.

Awesome Environment – all of our employee’s will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on – the company was started specifically to find a way for people to take more enjoyment from their work.

Interesting Work – these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market.

Great Benefits – all the usual suspects and then some. Some highlights include excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else, private healthcare, company pension and, well stocked cupboards with tasty goodies (we’re a food first company too).

Recognition & Growth – Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth.

User Researcher - DV Cleared

The role

User Researcher - DV Cleared

The role

What you need

Nice to have

What we can do for you

You will live the Kerv values

About Kerv

About Kerv

Our values

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Interview questions

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