Deployment Engineer (Product Launch)

Base is looking for a Deployment Engineer to support end-to-end operations for new hardware pilots. You will perform site evaluation, day-of coordination, installer support, and fleet monitoring for new launches; tracking every issue that shows up in the field to feed back to design engineering teams.

This isn't a typical engineering support role. You'll be the link between engineers, field crews, and deployment operations for an early-stage hardware development program, turning what we learn in the field into product decisions. You'll build expertise in how our technology gets designed, built, tested, and deployed at scale. It's a fit for someone equally comfortable diagnosing a battery issue in the field, writing up a defect that engineers will trust and act on, and reporting out on what this means for achieving program goals.