Solutions Architect - Post Sales

The Customer and Consulting team sits at the heart of how hx delivers lasting value to its clients. As hx continues to expand across global carriers, reinsurers, and specialist MGAs, this team ensures that customers don't just adopt the platform, they transform the way they price and underwrite risk. The post-sale Solution Architect is a critical part of that mission, responsible for making sure the hx platform is deeply embedded in customer ecosystems, from reporting pipelines to security infrastructure and third-party integrations.

This is a team that operates at the intersection of technical depth and customer partnership. The work is hands-on and high-stakes: translating complex customer environments into durable, scalable technical solutions, while building the kind of trusted relationships that drive adoption, margin, and long-term value. You will work closely with Customer Success and Delivery colleagues, acting as the technical anchor across multi-threaded customer engagements.