Manager, Business Systems and Integrations

Responsibilities

• Lead and develop the Business Systems and Integrations team. Set clear priorities, responsibilities, performance expectations, and service standards; and foster accountability and collaboration.
• Build team skills through cross-training, knowledge sharing, and professional development while balancing application support, strategic initiatives, and future capability needs.
• Apply Agile practices to prioritize work with business stakeholders, deliver incremental improvements, incorporate feedback, and support continuous delivery.
• Oversee enterprise application lifecycles, prioritize development and modernization, manage technical debt, and promote common platforms. Maintain reliable application and integration services through monitoring, documentation, support, escalation, and proactive resolution of recurring issues.
• Establish secure, scalable integration patterns, APIs, and standardized data exchanges that improve interoperability and reduce duplication.
• Ensure compliance with technology, security, data, and architecture standards throughout solution design, development, testing, deployment, and support.
• Develop practical roadmaps for legacy and high-risk systems, evaluate emerging technologies and cloud services, and advance reusable enterprise capabilities.
• Partner with data and analytics teams to strengthen data quality, governance, and security.
• Partner with the AI team to guide adoption of AI-enabled solutions, low-code tools, and workflow automation to improve business processes.

What Success Looks Like

• Earn business stakeholders’ recognition as a strategic partner through measurable gains in efficiency, employee experience, and business capability, and reduced risk.
• Automate processes, reduce duplicate data entry, and use AI responsibly to deliver demonstrable value.
• Align applications, integrations, and data flows with enterprise architecture; reuse capabilities and define modernization plans for legacy and high-risk systems.
• Improve application reliability, security, supportability, service levels, and user experience, evidenced by operational metrics and user feedback.

*At this time, Dewberry will not sponsor a new applicant for work authorization.

*Only recipients of an offer of employment from Dewberry, will be required to submit to a background screening which may include, but is not limited to, employment verification, educational and other credential verification, driving record check, criminal background check, and an investigative consumer report. These screenings will be conducted by Dewberry’s background vendor of choice and will be conducted in compliance with all applicable federal, state, and local law.

• Hold a bachelor’s degree in Information Systems, Computer Science or a related field, or equivalent professional experience.
• 10+ years of experience supporting, managing, or maintaining large scale enterprise applications, including ERP and CRM environments.
• 5+ years of experience leading technical teams, application support teams, or enterprise technology functions, with demonstrated success developing technical talent and establishing accountability.
• Experience in enterprise application management, service delivery, and lifecycle processes, including operational standards, escalation management, and reliability improvements; collaborate effectively with technical teams, business stakeholders, and vendors.
• Experience leading multi-stakeholder technology implementations, process improvement, and change management, with strong written, verbal, and interpersonal skills.
• Experience with modern project-management tools (e.g., ClickUp, Planner, Azure DevOps) and the ability to use AI-enabled tools (e.g., Microsoft Copilot) in daily research, communication, documentation, analysis, and process improvement.

• Experience in business operations, enterprise digital transformation, and project-based professional services, such as architecture, engineering, and construction (AEC).
• Demonstrate experience with use of AI-enabled tools to automate business processes.

The projected range for this position is $137,000-$176,000 annually in our Fairfax, VA office. Depending upon other factors, i.e., skills, experience, location, market conditions, the range may vary slightly.