Forward Deployed Engineer

This is a client-facing implementation role. As a Forward Deployed Engineer at Posh, you’ll be at the center of our client deployments, turning our conversational AI products across Voice, Digital, and Outreach into production-ready systems that work reliably within bank and credit union environments. You’ll work directly with clients during implementation to understand their systems, guide them with our best practices, and lead the technical conversations that make each deployment a success. Success in this role is measured by customer outcomes, not just code shipped.

We’re looking for someone who is comfortable working without a playbook and who asks questions, challenges assumptions, and looks for ways to improve how we work and what we build. Strong written and verbal communication is essential, since you’ll spend much of your time on client calls and working closely with our engineering, product, and implementation teams.