Customer Engineer

What You'll Do

• Own the "first successful search" – every new customer's activation milestone. Get them there, fast. This is the most important thing you do.
• Own customer health across all accounts. Know which customers are getting value, which are quiet, and which are at risk — before anyone asks.
• Drive expansion and cross-sell. As we ship new API surface area (verification, enrichment, discovery, MCP), identify which customers need what and run the expansion conversation.
• Run onboarding at scale. 3-5 new customers per month today, scaling to 10+. Make onboarding light, fast, and reliably successful.