Forward Deployed Engineer
Treeswift Inc, New York Office
The role
The forward deployed engineering role focuses on implementing and integrating our technology into customer operations; in this role you will –
- Embed with our customers to deeply understand their challenges, how our technology can support them and where gaps exist. You will frequently meet the customer at their location to see their field and office workflows in-person.
- Deploy our product at our customers. This includes gathering necessary inputs to configure the platform, generating logins etc…. You may support and/or lead ead training for users on Treeswift’s tools and you will be the first point of contact for support and product feedback.
- Support integrations with customer data systems. We are often asked to push our data into existing customer systems. This starts by mapping our data into the target system schema. Our first integration may be a one-off data dump, but you will also support establishing more robust operational pipelines (i.e. API integration).