Software Development Manager, Amazon Robotics

The Amazon Robotics Pack team builds the software and robotic systems that pack nearly every customer order Amazon ships. Our work is on the critical path: when a pack machine or station goes down, shipments stop. We run thousands of machines, stations and robotic workcells across hundreds of fulfillment centers on several continents. Each one has to perform reliably every shift, for both the associates who work alongside it and the customers waiting on their orders.

To do that at scale, we're building physical AI that runs at the edge: software that sees, reasons and acts on the machine itself, in real time. Computer vision and machine learning on edge compute verify items, select the right box and catch defects before a package leaves the station. The same systems watch the machines themselves. They track throughput, jam rates, sensor and actuator signals, and vision-model accuracy, so we know which machines are healthy, which are degrading and why.