Business Analyst
Capco, Thailand - Bangkok
The role
As a Business Analyst, you will work closely with clients and cross-functional teams to assess current operations, identify improvement opportunities, and support the design and implementation of practical solutions.
What you will do
- Gather, define, and prioritize business requirements in close collaboration with clients.
- Analyze current processes, operational data, pain points, and root causes.
- Perform process gap analysis and identify operational improvement opportunities.
- Design future-state processes and support process re-engineering initiatives.
- Translate business needs into clear functional requirements, user stories, or process specifications.
- Collaborate with business and technology teams to support solution design and implementation.
- Facilitate stakeholder interviews, workshops, and working sessions.