Technical Account Manager
Pilotbase, Overland Park, Remote - United States +2
The role
As the Technical Account Manager, you will help our clients adopt and transition to our software platform. You will oversee the installation and customization of the software, while also working closely with the sales and CSM team in sales engagements to provide best practice suggestions to users who have purchased the product or expanded use of the product. You will own the post-purchase onboarding pipeline to ensure customers are activated and trained in a timely manner to maximize their ROI.
What you will do
- Customize the product based on your assessment and the client's needs